Spectrum Outage in Jeffersontown, Kentucky (2024)

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in Jeffersontown, Kentucky

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Jeffersontown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 27: Problems at Spectrum

Spectrum is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectrum users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (14%)

3. 

   TV (9%)

4. 

   Total Blackout (8%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Jeffersontown, Jefferson County, Kentucky

The most recent Spectrum outage reports came from the following cities:Louisville, Jeffersonville, Mount Washington, Prospect and Crestwood.

City	Problem Type	Report Time
Louisville	TV	9 hours ago
Louisville	Internet	20 hours ago
Louisville	Internet	21 hours ago
Louisville	Internet	22 hours ago
Louisville	Total Blackout	yesterday
Louisville	Internet	yesterday

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectrum Issues Reports Near Jeffersontown, Kentucky

Latest outage, problems and issue reports in Jeffersontown and nearby locations:

• 🐾 Fangirl🫀RN 🔥 (@lotrspnfangirl) reported 2 minutes agofromLouisville, Kentucky

  @timehasa_way @GetSpectrum I called @ATT and they don’t service my home for internet, only phone and TV. I’m legit stuck with Spectrum.

• The1ren (@the1ren) reported 5 minutes agofromLouisville, Kentucky

  @ATT I see its cold and my internet is acting up again. I noticed all summer and fall you never fixed the lines in our neighborhood. We will make 1 call and then we are going to @GetSpectrum

• nickselman 🪴 (@nickselman) reported 5 minutes agofromLouisville, Kentucky

  Why can’t my @geteero app tell me when internet gets restored? Also looking at you @GetSpectrum. Your iOS app should allow me to subscribe to outage alerts.

• Rachel McMahan (@rachelcmcmahan) reported 9 minutes agofromLouisville, Kentucky

  Solved several problems today that should have never been problems to begin with. I’m looking at you, @GetSpectrum. One bad rep took 8 hours of my time between phone calls and service apts & no one could figure out the problem or cared enough to. 🤬

• Brian Russell (@bwruss77) reported 9 minutes agofromProspect, Kentucky

  @GetSpectrum I’ve been on hold with you for over an hour and have been disconnected too. I’m being charged for Spectrum Voice that I never signed up for.

• William Paro (@ParoWilliam) reported 9 minutes agofromUtica, Indiana

  Been without internet since last night. I have work to do. Any idea when the outage will be resolved?Also, do paying customers get any compensation for this time? @GetSpectrum @Ask_Spectrum

• Victor III (@treytackett3) reported 10 minutes agofromLouisville, Kentucky

  3rd time our internet has been down A week before a big trial. Thanks @GetSpectrum

• 💉V for Vaccination😷 (@BranthiumBabe) reported 14 minutes agofromLouisville, Kentucky

  @badwebsites I imagine the @GetSpectrum outage in Kentucky is quite widespread and extends to all storm-affected areas. It's pretty rare for us to lose internet from a storm, but not power. @Ask_Spectrum how widespread is the outage, and how much longer do you expect the 502 to be affected?

• 🦄 (@jamieonthetown) reported 23 minutes agofromLouisville, Kentucky

  Is @GetSpectrum having an outage in Louisville? Because I got nothing! @Ask_Spectrum

• Rachel McMahan (@rachelcmcmahan) reported 24 minutes agofromLouisville, Kentucky

  I got stood up by @GetSpectrum today bc they put the wrong damn address in & their techs aren’t allowed to be anywhere but there. If I could murder you, I would.

• Allison Bell (@Allie_8985) reported 24 minutes agofromJeffersontown, Kentucky

  @GetSpectrum my parents have been without cable and internet since yesterday evening. They have called several times, reported their outage repeatedly and not one person has returned their call or brought a technician to help them. This is inexcusable!

• Allison Bell (@Allie_8985) reported 28 minutes agofromJeffersontown, Kentucky

  @GetSpectrum @Ask_Spectrum Cable outage in Louisville Kentucky. Pixelating TV and cable box stopped rebooting!

• #BrohmIsHome (@brando_fuze502) reported 28 minutes agofromLouisville, Kentucky

  @Ask_Spectrum this outage is some bull

• 🐾 Fangirl🫀RN 🔥 (@lotrspnfangirl) reported 32 minutes agofromOkolona (historical), Kentucky

  I am furious. @GetSpectrum has got to be the WORST company I’ve ever dealt with. And they are the only ISP in this area, leaving me absolutely no choice. I originally called to set up service 6/7 with my original tech appointment being 6/12. The tech came out and couldn’t find a

• Rachel McMahan (@rachelcmcmahan) reported 35 minutes agofromHurstbourne Acres, Kentucky

  Still on my @GetSpectrum rant because I still don’t have internet & was told a supervisor would call me back. Lol guess if that’s happened… they also quit responding to my DMs yesterday after they initiated. Great customer service, y’all.

• NIC BRADEN (@npbraden) reported 39 minutes agofromLouisville, Kentucky

  👋🏻 @GetSpectrum - I canceled my service and need to return my equipment … what other options do I have besides wasting all day waiting at an efficient spectrum location? @Ask_Spectrum

• Victor III (@treytackett3) reported 46 minutes agofromLouisville, Kentucky

  @Ask_Spectrum Just voicing a frustration, we have a technician on the way already. Unbelievable that you all have a monopoly on ISP services in this area and routinely can’t provide a consistent service. It’s nearly 2022 for crying out loud. Be better

• Rachel McMahan (@rachelcmcmahan) reported 50 minutes agofromHurstbourne Acres, Kentucky

  @Ask_Spectrum No, I never spoke to a supervisor. I was told they would call me back because they were on another line after I waited 20 minutes.

• Jason (@GovsPA) reported 58 minutes agofromJeffersonville, Indiana

  My internet is so slow the upload speed won’t even register on a speed test. What gives? @Ask_Spectrum

• 💜Kevin-Epilepsy Warrior💜 (@kevinkays) reported 59 minutes agofromFairdale (historical), Kentucky

  @Ask_Spectrum why is the internet still out in 40118 27 hours after a tiny bit of wind? I haven't even seen trucks out here. Is everyone going to get a credit for the 1 day and counting with no internet? No one can give me a good reason other than "there is an outage in your area

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

• Jennifer Parsons (@JP450JJP) reported 12 minutes ago

  @Ask_Spectrum Fix your ****. I'm tired of paying for slow service that constantly goes out. Dear Lord I wish we had someone better here. Spectrum sucks.

• Resq118 🇺🇸🇺🇸🇺🇸🇺🇸 (@Resq118) reported 13 minutes ago

  @Ask_Spectrum Can’t even get on the website, it won’t let me log in. If I supply my acct # are you just going to tell me there’s a problem you know about and are working on it? While you’re fixing tge Tv fix the website

• 🤖❤️Ⓜ️🅰️lℹ️nd🅰️ I ❤️The Boys In The Band🇺🇸🎶 (@DolphinMg) reported 15 minutes ago

  @Ask_Spectrum I have had a long day at work today and I just want to watch some TV and relax. Please fix this as soon as possible.

• Tameka (BloggerPoet) (@tamstarz) reported 18 minutes ago

  I tried calling @Ask_Spectrum to cancel TV Choice & learned no calls were being accepted due to call volume. If it's not the continuous outages, slow internet or other issues, you don't make it easy for your customers to modify their accounts & services. #Unhappy #Spectrum

• Beto (@818NOHO) reported 19 minutes ago

  @djdoug4ever @Ask_Spectrum I know. The prices go up but not the quality of the service.

• yourboyCLE (@yourboyCLE) reported 19 minutes ago

  Yo @Ask_Spectrum why are y’all the worst internet provider in the US?

• Joe Anthony✊🏽🇵🇷 (@JAnthony818) reported 20 minutes ago

  @Ask_Spectrum The TV App? How about the regular app freezing up, the website repeatedly asking for you to log in, the phone center's inability to take calls, the chat with an hour+ wait time for an agent and the internet down all day! But heaven forbid we don't pay our bill on time huh? 🤨

• Tim Hurley (@Hudsonvalleykid) reported 22 minutes ago

  @Roku Wondering why my @GetSpectrum is not working. It's working with my cable.

• Rdawg (@FLNCRE) reported 24 minutes ago

  @Ask_Spectrum your app isn’t working. Can’t load my statements or account info. Just add that to the large list of issues I’ve had with Spectrum over the past 12 months.

• RG / demonsquadgamin21 (@demonsquadgamin) reported 25 minutes ago

  @Ask_Spectrum I have had no internet since last night and I have swapped equipment and they scheduled a technician to come out the 18th I can’t wait that long to be without internet me and my wife have finals due this week please help