The auto insurance company with the most complaints is United Automobile Insurance, which receives roughly 40 times more complaints than the average insurer its size, according to the latest NAIC complaint index. The insurance companies with the next most complaints are Ocean Harbor Insurance and California Casualty.
The National Association of Insurance Commissioners (NAIC) generates a score for all major insurance companies. The market average is a score of 1, and any score above 1 means the company receives more complaints than the average insurer its size.
Auto Insurance Companies with the Most Complaints
Source: NAIC Complaint Index
Popular Insurance Companies with the Most Complaints
Conversely, the car insurance companies with the fewest complaints are Chubb, Cincinnati Insurance, and The Hartford.
To learn more, check out WalletHub’s guide to the best car insurance companies.
This answer was first published on 02/08/23. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.
FAQs
The auto insurance company with the most complaints is United Automobile Insurance, which receives roughly 40 times more complaints than the average insurer its size, according to the latest NAIC complaint index.
Which insurance company has the highest customer satisfaction? ›
What insurance company is most reliable? ›
The best car insurance companies in 2024
| Insurance company | Best for | |
|---|
| Geico | Best overall | Check availability |
| Progressive | Best for digital policy management | Check availability |
| Safeco | Best for added perks | Check availability |
| Auto-Owners | Best for discounts | Check availability |
6 more rowsClaim denial rates by insurance company
| Company | Claim denials |
|---|
| UnitedHealthcare | 32% |
| Anthem | 23% |
| Aetna | 20% |
| CareSource | 20% |
1 more rowMar 8, 2024
Executive Life Insurance Company (1991) - One of the largest life insurance companies in the US, it went bankrupt due to investment losses in junk bonds.
What is the #1 insurance in America? ›
State Farm is the most popular insurance company nationwide, and it also is the most popular company in 19 states.
Who is the #1 insurance company in USA? ›
Who is State Farm's biggest competitor? ›
Considering State Farm and Geico are the two biggest auto insurance companies in the U.S., most drivers can find what they need from either company, whether that's minimum or full coverage. However, there are a few key differences between State Farm vs. Geico when it comes to auto insurance options.
What are the big 3 insurance companies? ›
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- #1: United Health Group (UNH)
- #2: Berkshire Hathaway Inc. ( BRK.B)
- #3: CVS Health Corp Group (CVS)
- #4: The Cigna Group (CI)
- #5: Elevance Health Inc. ( ELV)
- #6: Centene (CNC)
- #7: Ping An Insurance (PNGAY)
- #8: Allianz (ALIZY)
The cheapest large car insurance companies are Nationwide, Geico, State Farm, Travelers and Progressive. **While USAA has the cheapest rates overall, its services are limited to active-duty military members, veterans, and their families.
Which Home Insurance Companies Are the Best at Paying Claims in 2024?
- American Family, Allstate and State Farm have the highest claims satisfaction scores.
- American Family approves the most claims with a 99% approval rate.
Erie Insurance, Amica, and Nationwide are the three best insurance companies for home insurance claims satisfaction in J.D. Power's 2023 Property Claims Satisfaction study, the most recent.
Is progressive known to deny claims? ›
Fraud: In rare cases, Progressive may suspect fraud or misrepresentation related to your claim and deny coverage on that basis. Lack of coverage: They could deny the claim if it is determined you do not actually have coverage for the type of loss or damage involved.
What is the most expensive insurance of all time? ›
The Guinness record holder: The most valuable life insurance policy ever sold, according to Guinness World Records, is valued at a total of $201 million, on the life of a well-known U.S. billionaire who resides in the Silicon Valley area of California and is actively known in the technology space.
What is the most expensive insurance ever? ›
We've set a new Guinness World Record for the most valuable life insurance policy ever sold, worth US$250 million. Issued and fully underwritten by HSBC Life, our insurance business in Hong Kong, it was taken out by an individual customer earlier this year.
Who is the richest person in insurance? ›
1. Warren Buffett. Buffett once again secures the top spot on the list of the country's wealthiest insurance tycoons. The man known as the “Oracle of Omaha” currently sits in the tenth spot of Forbes' overall rankings with a net worth of $103.6 billion.
What insurance company has the most complaints in USA? ›
The auto insurance company with the most complaints is United Automobile Insurance, which receives roughly 40 times more complaints than the average insurer its size, according to the latest NAIC complaint index.
What company is known for the best customer service? ›
10 Companies Providing Excellent Customer Service Examples
- Apple: Personalized Approach to Technical Support. ...
- Amazon: Seamless Returns and Refunds. ...
- Zappos: Going the Extra Mile. ...
- Southwest Airlines: Empowering Employees. ...
- Ritz-Carlton: Anticipating Customer Needs. ...
- Slack: Efficient and Responsive Support.
Comcast, the television provdider, was voted as the worst rated company for customer service in the United States in 2020, receiving the largest share of negative responses (44 percent). Second in the list came Well Fargo and DIRECTV, with 41 percent of respondents to the survey complaining about poor customer service.
Who is the top 10 insurance company? ›
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- #1: United Health Group (UNH)
- #2: Berkshire Hathaway Inc. ( BRK.B)
- #3: CVS Health Corp Group (CVS)
- #4: The Cigna Group (CI)
- #5: Elevance Health Inc. ( ELV)
- #6: Centene (CNC)
- #7: Ping An Insurance (PNGAY)
- #8: Allianz (ALIZY)
